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Xurrent

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278 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2010
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Xurrent IMR

191 reviews

Incident management platform for high-performing teams.

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Xurrent ITSM

87 reviews

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

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Sirius Computer Solution, Inc.

0 reviews

Sirius Computer Solutions, Inc. is a leading national integrator of technology-based business solutions, dedicated to helping organizations implement and manage complex IT environments to improve business outcomes. With a comprehensive portfolio of services, Sirius offers expertise in areas such as cloud computing, cybersecurity, data analytics, and IT infrastructure. Key Features and Functionality: - Cloud Solutions: Provides tailored cloud strategies, including public, private, and hybrid cloud deployments, to enhance scalability and flexibility. - Cybersecurity Services: Offers robust security frameworks to protect against evolving threats, ensuring data integrity and compliance. - Data Analytics: Delivers advanced analytics solutions to transform data into actionable insights, driving informed decision-making. - IT Infrastructure: Designs and implements resilient IT infrastructures that support business continuity and growth. Primary Value and Solutions: Sirius Computer Solutions addresses the complex challenges of modern IT environments by providing end-to-end technology solutions that align with business objectives. By leveraging their deep industry expertise and strategic partnerships, Sirius enables organizations to optimize operations, enhance security, and drive innovation, ultimately leading to improved efficiency and competitive advantage.

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210
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Xurrent Reviews

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Profile Name
Star Rating
210
62
6
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Incident Alerting with Excellent ChatOps Integration

What stands out most about Xurrent IMR is its intuitive UI/UX and smooth integration with our ChatOps workflow (Slack). Alerts are routed reliably without creating excessive noise. The Sera AI incident summarization feature is a massive time-saver for catching up on ongoing incident updates without needing to scroll through hundreds of messages.
Verified User in Computer Software
UC
Verified User in Computer Software
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable App with Broad Tool Support and Timely Call Intervals

It supports a wide range of tools. The app is reliable, and we receive calls at the proper intervals as well.
AS
Abhishek S.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fast, Reliable Alerting with Smooth Shift Rotations in Xcurrent IMR (Zenduty)

We are using Xcurrent IMR(Zenduty) for our alerting mechanism. The rotation of shifts between persons is quite useful. As our organization was involved in FIFA world cup 2026, so alerting became a crucial piece for us. The quickness of the tool is quite good. We had a IVR facility which rings a cell immediately on alert to L1 engineer, and then progressively to L2 and L3 engineers if L1 engineer does not respond to that.

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HQ Location:
Santa Barbara, US

Social

@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010
Website
www.xurrent.com