I like the fact that it was highly interactive and fun I liked it was a small group so that we could really by the ends of the last courses we would have ease sharing and participating

ACE Agenda & REKS - measuring team members initiatives, knowldge/skills

The most helpful aspect is how actionable and repeatable their content is. The training isn’t just theory—it’s grounded in real-world examples and provides tools and templates that we could start using immediately. Their focus on recurring revenue principles and data-driven CS strategy has helped our team elevate conversations with customers and internal stakeholders alike. Our trainer Alia, is a rockstar! She delivered each session with high energy, enthusiasm and created a safe and collaborative space for both leaders and individual contributors alike. I appreciated how skilled Alia was at taking the Winning by Design framework and breaking it down into simple actions/mindset shifts we could easily adopt without the need to create more meetings to deliver the framework to share with our teams. Alia made herself available in between sessions to answer any questions from our cohort. Her session recaps were thoughtful, detailed and valuable to keep us on track and ensure we were prepared for the weekly sessions. She is a natural leader who delivers the content with a servant mindset demonstrated by listening, seeing each attendee, welcomes feedback and her superpower is making learning fun again - especially for adults/seasoned professionals!