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Wideum

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33 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2017
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Wideum Reviews

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Star Rating
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AS
Adham S.
Human Resource Team Member
06/08/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Hub for Simplicity in Duties Execution

Easy sharing and maintaining assistant link between remote teams. Easy guidance and visualisation what is infront of technicians. Real-time feedbacks on all queries.
Sunita S.
SS
Sunita S.
Senior Consultant at Mercer
05/26/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Infrastructure Team on Site Cloud Support

1. It provided a solution to real time high secure video transmission which was critical for our stakeholders privacy concerns. 2.As a consultant,in leading one of leading Telecommunication Clients- We and on site team collaborated on real time alrams and site issues by collaboration over high secured calls with the help of remote eyes. 3.Helped team understand customers real time point of view on issues. 4. Multi connect option like tablet and phones. 5.Red dot assistance helped identify false alarm quickly.
Nishu N.
NN
Nishu N.
Junior data analyst
04/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Its easy to use, easy to setup and have alternatives for small and large users.

I have used it and i thought that I have to understand it first how it works and process. But when I use for first time, found it was easy to use and there was no such difficulty in any step of communication.

About

Contact

HQ Location:
Barcelona, ES

Social

@wideumofficial

What is Wideum?

Wideum, accessible at https://www.remoteeye.com, is a technology company specializing in remote assistance solutions designed to enhance operational efficiency across various industries. Their flagship product, Remote Eye, leverages cutting-edge augmented reality (AR) and wearable technologies to facilitate real-time communication and problem-solving between field technicians and remote experts.Remote Eye's service enables users to share live video and audio streams, virtually overlaying hands-free instructions and technical drawings to provide immediate support and guidance. This approach significantly reduces downtime, minimizes travel costs, and improves the speed and quality of maintenance, repair, and operations (MRO). Wideum's solution is particularly beneficial for sectors like manufacturing, energy, and healthcare, where precision and efficiency play critical roles. With Remote Eye, Wideum aims to transform traditional field service management by promoting a more connected, knowledgeable, and agile workforce.

Details

Year Founded
2017