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Wideum

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33 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2017
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Wideum Reviews

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Profile Name
Star Rating
27
6
0
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Sourabh J.
SJ
Sourabh J.
Solutions Consultant at Google | Ex-Citrix | Google Cloud Professional Architect | Azure Architect Expert | MCT | CC-VAD-AWS | CCE-V |
04/27/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Future of maintenance

Remote eye is a really innovative product and allows technicians to view the machinery and systems without being physically present at the site which makes it quite appealing for industries with shortage of labour.
Ashish Kumar  P.
AP
Ashish Kumar P.
Graduated In Economics Hons, Delhi University, Junior Data Analyst
04/18/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Its Feels like they present with you , Great !!

Integrating technology with customer support is one of the most incredible things I have seen from this product; it has many ranges of hardware and software support too.
Merijn v.
MV
Merijn v.
10/07/2022
Validated Reviewer
Review source: Organic

Remote Eye is Great

Remote Eye is an easy to use remote expert solution. It works very intuitive so inexperienced end users get the hang of it in a couple of minutes. Also good to mention that the software performs very solidly. In the 3 years we have working with it I experienced one server crash or something like that, which was fixed within 1-2 hours.

About

Contact

HQ Location:
Barcelona, ES

Social

@wideumofficial

What is Wideum?

Wideum, accessible at https://www.remoteeye.com, is a technology company specializing in remote assistance solutions designed to enhance operational efficiency across various industries. Their flagship product, Remote Eye, leverages cutting-edge augmented reality (AR) and wearable technologies to facilitate real-time communication and problem-solving between field technicians and remote experts.Remote Eye's service enables users to share live video and audio streams, virtually overlaying hands-free instructions and technical drawings to provide immediate support and guidance. This approach significantly reduces downtime, minimizes travel costs, and improves the speed and quality of maintenance, repair, and operations (MRO). Wideum's solution is particularly beneficial for sectors like manufacturing, energy, and healthcare, where precision and efficiency play critical roles. With Remote Eye, Wideum aims to transform traditional field service management by promoting a more connected, knowledgeable, and agile workforce.

Details

Year Founded
2017