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Vision Helpdesk

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4.6 out of 5 stars
101 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

81
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
81
16
3
1
0
Federico C.
FC
Federico C.
Human Resources Specialist at Bank of England
04/05/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Help desk software, service desk and live chat software.

|Vision Helpdesk
Vision Helpdesk is a help desk software that allows us to respond to our clients' requests efficiently, saving our time and theirs, it is a solution that provides excellent options to improve the quality of service and increase sales, the features that it offers are perfect and adjust to all kinds of needs. Live support software allows us real-time communication with the power to connect with our customers who are looking for answers about products or services online efficiently. It is the best way to serve our customers from anywhere and from any device.
Kaustubh Y.
KY
Kaustubh Y.
Actively looking for full-time positions starting Jan 2023 | SWE Intern @ PlateRate | MS in CE @ NYU
08/19/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User friendly helpdesk software with live chat

|Vision Helpdesk
Vision Helpdesk is an awesome tool for our organization. For all incoming queries coming to us are easily managed by our staff and the admin can distribute it with round robin. Live chat also has a queue feature which is helpful when managing multiple chats.
Roy L.
RL
Roy L.
Founder | CTO, Published Author, Cybersecurity Expert, Board Advisor, Speaker, Mentor
06/27/2022
Validated Reviewer
Verified Current User
Review source: Organic

Vision helpdesk is amazing!

|Vision Helpdesk
We are a cloud services provider that provides service to thousands of users. Thanks to the system's flexibility and the supplier's great support team - we perform a lot of automation that simplifies the support process and allows us to accurately record the number of actual users and as a result - our billing is correct. The service reports are written for us and provide to the customer and us transparent information about our service desk performance. The system is flexible, works fairly quickly, is easy and simple to operate and supports our native language - Hebrew. We are also use the virtual agent feature - this feature provides auto solutions and answers to customers, which reduces the load from our service desk center.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005