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Vision Helpdesk

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100 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

80
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
80
16
3
1
0
Shahbuddin A.
A
Shahbuddin A.
Apple Certified | MDM Specialist | Expert in VMware WorkspaceONE | Microsoft Intune | Jamf Pro Admin | 42Gears | ChromeOS | Google Workspace Admin | Empowering Seamless Device Management & Security | Crowdstrike |Cisco |
10/24/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Multi-Channel Support

I like the automation features SLA management and auto-assigning tickets and make workflows much more efficient
Ashraf M.
AM
Ashraf M.
CCNA || IT Support || IT Service Delivery || IT Infrastructure Support || Incident & Problem Management || Aspiring Cyber Security Analyst || Willingness & Aptitude to Learn
10/24/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review of Vision Helpdesk from User's Perspective

What I liked most about Vision Helpdesk is the multi-channel support it offers. It allows businesses to support their customers on multiple platforms, which increases the customer base and reduces complexity for helpdesk agents in these crucial times where being customer-centric is the most important aspect of a business. Moreover, Vision Helpdesk offers multi-department support for a single console and seamless integration of automation processes, making mundane tasks easy.
Simran Preet Singh D.
SD
Simran Preet Singh D.
Business Development
10/24/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best place to go for Software

The best thing I like about Vision Helpdesk is how user friendly and transparent it is.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005