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Virtual Front Desk

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19 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2018
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Virtual Front Desk Reviews

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Verified User in Computer Software
AC
Verified User in Computer Software
10/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Convenient Reception Coverage Anywhere With the Mobile App

I like the convenience of having this available so visitors can reach Reception when no one is there. I also really like having the app on my work phone, because it lets me answer calls when I’m away instead of having to run to the front from wherever I am in the office. Even when the office is closed, visitors are still able to contact someone.
NL
Nicole L.
10/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly and Accessible Anywhere

I like that it can be used anywhere, and it’s very user-friendly.
Verified User
G
Verified User
09/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Simplicity and Remote Flexibility at a Good Cost

I really like the Virtual Front Desk because it offers simplicity and an affordable cost, working well 100% of the time. The ability to serve people remotely is something I really appreciate because I don't need to be available in the office all the time and can communicate quickly from anywhere, whether at home or if I'm out of the office. This is especially valuable for my small business. Additionally, the setup process was very smooth and quick, taking only 30 seconds.

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HQ Location:
Montreal, CA

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What is Virtual Front Desk?

Virtual Front Desk is a technology company delivering cutting-edge AI-powered reception, visitor management software, live video reception, and remote customer service solutions. Its innovative platform combines conversational AI, intelligent visitor management, and real-time video communication to help organizations modernize their front desks and deliver exceptional visitor experiences. Powered by Virtual Front Desk Intelligence, its AI receptionist automatically welcomes visitors, answers questions, guides check-ins, performs actions, and seamlessly connects visitors with a live receptionist whenever human assistance is needed. With a flexible API for custom integrations and workflow automation, Virtual Front Desk enables organizations to connect their existing systems and streamline operations across multiple locations. Known for combining advanced technology, simplicity, and exceptional value, Virtual Front Desk offers one of the most complete and cost-effective AI-powered virtual reception and visitor management platforms on the market.

Details

Year Founded
2018