Vibes

Show rating breakdown
56 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1998

Profile Name

Star Rating

47
7
2
0
0

Vibes Reviews

Review Filters
Profile Name
Star Rating
47
7
2
0
0
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
10/31/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Outstanding Support

Customer service is amazing. I have worked with several individuals but had the best success with Gerard. Not only does he quickly responds but follows up.
Harrison D.
HD
Harrison D.
Digital Marketing ManagerSmall-Business (50 or fewer emp.)
08/26/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Vibes - The Marketing Multitool in your pocket!

This platform has quickly become an essential part of our marketing toolkit. It strikes the perfect balance between flexibility and innovation—making it easy to experiment, refine, and push the boundaries of text marketing. The support team is not only responsive but genuinely collaborative, always ready to strategize and tackle challenges alongside us. From setup to day-to-day execution, the system is intuitive, seamless, and built for results. It’s no longer just a tool—it’s a cornerstone of how we connect with our customers.
MH
Michael H.
Sr. Manager, Business TechnologyEnterprise (> 1000 emp.)
08/25/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Vibes is a valued partner enabling communication with our guests

We leverage the Vibes platform to communicate beauty service appointment details to our guests. The platform has been incredibly reliable and messages are delivered to our guests quickly and consistently. Vibes has also encouraged innovation in the RCS space. Our account representatives are responsive, knowledgeable, and genuinely care about our success.

About

Contact

Phone:
+1.312.753.6330
HQ Location:
Chicago, IL

Social

What is Vibes?

Vibes helps create personal and valuable mobile engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store and Ralph Lauren use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The company’s trusted mobile experience platform enables marketers and loyalty professionals to connect with consumers using a unified, native platform of SMS, MMS, dynamic wallet, mobile push notifications, app inbox and performance analytics. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA)

Details

Year Founded
1998
Website
www.vibes.com