
Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

A Session Border Controller is a policy-based voice and video solution that lets enterprises securely deploy IP-based real-time communications services like VoIP and unified communications. It also acts as a first line of defense against a range of cyber-attacks, including service theft, spoofing and DDoS.

Virtual Communications Express is cloud-based communications with enterprise-level features. It offers feature rich, end-to-end business phone systems solutions delivered reliably via the Verizon cloud. The “plug and play” option helps you boost productivity while using your existing internet broadband service and leverage the efficiencies of unified communications.

Voice Cypher is a simple, hardware-free solution that protects all your employees voice and messaging communications through a single encryption app. Its like a fortified door for sensitive conversations—blocking unauthorized access from would-be attackers and technologies. Youll have peace of mind knowing your employees communications are protected. Theyll get an easy, seamless user experience across their mobile devices, PCs and tablets.

Helps you easily transport large data sets, files and apps between data centers and other facilities. Uses secure, private connections with high scalability and dedicated capacity to support your most data-intensive apps—like financial transactions, medical imaging and R&D information.

With Advanced Security Operations Center (SOC), you get a hands-on threat monitoring and anomaly detection service that allows you to identify threats before they become a danger to your business.

With Verizons Autonomous Threat Hunting, you can transform massive amounts of system logs and threat data into high-quality, prioritized alerts. By combining human and machine intelligence, you get the details you need to combat threats at the source. With one of the largest IP networks in the world, Verizon gives you the breadth of security solutions needed to proactively hunt threats.

Verizon Adoption Services is a value-added white glove service that focuses attention on the end-user experience and achieving business results for your organization. Adoption Services allow you to get the most out of your UC&C investment by helping drive faster and more complete adoption among your workforce.

Business Process Application Monitoring lets you monitor modern apps and business transactions quickly and efficiently. You can monitor business transactions end to end, down to code-level if needed. Using a pay-as-you-go consumption-based model, BPAM also provides a better understanding of application performance so you can scale resources based on demand.

Verizon Enterprise is a division of Verizon Communications Inc., dedicated to serving the unique needs of large businesses and government agencies. Operating under the broader umbrella of Verizon, which is well-known for its robust wireless and wireline networks, Verizon Enterprise specializes in providing comprehensive business solutions. These include enterprise mobility, Internet of Things (IoT) services, advanced communications platforms, cybersecurity solutions, and network infrastructure.Verizon Enterprise is designed to cater to the demands of large-scale organizational environments, offering highly reliable and secure services that address various aspects from operational challenges to IT infrastructure development. The services provided help enterprises enhance efficiency, improve security, and stay connected in an increasingly digital world.