VCC Live Group Zrt
164 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
1999
VCC Live Group Zrt Reviews
BH
Balint H.
Excellent partner with great potential
I truly appreciate their helpful attitude, professional expertise, and the clear, user-friendly interface they provide. It’s a real pleasure to work with them on a daily basis — they are always open to brainstorming new ideas, finding innovative solutions, and turning those ideas into reality. They work quickly, accurately, and are consistently supportive throughout every stage of our collaboration.
MN
Marina N.
Effective and User-Friendly Solution for Debt Collection Call Center
We have been using VCC Live for our debt collection call center department, and it has proven to be an efficient and user-friendly platform. What I appreciate the most is its intuitive interface and advanced features for monitoring and reporting, which allow us to have clear visibility over our team’s performance. Additionally, the support team is incredibly professional and responsive, always ready to assist with any issues or questions we may have. All in all, VCC Live is a valuable tool for optimizing and enhancing our debt collection call center operations.
AF
Verified User in Financial Services
Good service for affordable price
We are lucky now to have very responsive and smart customer success manager. She always help to solve our questions, situations, help to improve, tell about next features we might be interested in.
VCC Live it self is very stable system - during a year there has been downtime only 1x for less than 1h.
About
What is VCC Live Group Zrt?
VCC Live is a cloud contact center solution that fits the way you work. With over 400 clients in 50+ countries worldwide, we work with you to level up your unique capabilities and unlock the potential of your agents through our fully customizable platform. Our longstanding experience in the contact center market provides us with a great awareness of the industry’s key challenges – across both outbound and inbound communication. We use our inherent knowledge and capabilities to help various teams meet and exceed their KPIs. Whether your business needs to reduce cost, increase productivity, or develop customer relations – we proactively work with you to maximize your chances of success.
Details
Year Founded
1999
Website
vcc.live