Intuitive and easy. Super easy to understand for me and my co worker.

We have been using the tool for the last couple of years, when working with our clients. Generally the client love the tool, as it has a very clean interface. Overall, the tool is very intuitive and easy to use and any one can pick it up and use it straight way. The tools has great features: 1. Templates Great range of templates that are available to use, we like that it covers a variety of different sectors. 2. Impact assessment This is a brilliant feature in the tool, it helps bring everything together. It is great that you can create a journey map and link both the personas and impact assessment with the map. This really helps when working with clients, as you walk them through the full journey. 3. Collaboration Remote collaboration is dream on this tool and would recommend you try this with your clients

UXPressia really changed my life in that it gave me the opportunity to really learn how to do a Customer Journey Map (both in supplying a tool but the knowledge on how to do a CJM). This is definitely a tool to use in your toolbox to perform all your UX research.