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Userbrain

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34 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2018
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Userbrain Reviews

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Verified User in Automotive
UA
Verified User in Automotive
03/28/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

quick, easy, & affordable way to conduct user testing, particularly for smaller projects or startups

Userbrain is designed to be a simple and user-friendly platform, allowing you to set up usability tests quickly. You can reportedly create a test in minutes and get feedback within hours. Compared to other user testing options, Userbrain can be a more affordable solution, especially if you only need to conduct occasional tests.
Cliff M.
CM
Cliff M.
Skilled sales professional, Experienced account manager, and Customer service pro! *Now dabbling in freelance UX Services*
03/27/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

A clean, user friendly usability testing platform

Have used others like Userbrain but the platforms weren't nearly as usefriendly and stable. We did not encounter a single technical issue with Userbrain in the full year we used their services. Customer service was also second to none. We had tried many others as we were not bound but any sort of contracts. Almost a pay as you go type method.
Pascal B.
PB
Pascal B.
01/23/2024
Validated Reviewer
Review source: Organic

Making user testing affordable and quickly delivering more features

I've been using UserBrain since 8 years, with a 2-year gap where we switched to UserTesting.com at a time where we needed more features that weren't available in UserBrain at the time like screener questions, ability to do highlight reels, etc... For cost reasons we went back to UserBrain, but we were happy to discover that they are now shipping new features very rapidly and are now really competing with more advanced user testing solutions, the only feature we're missing is the ability to do highlight reels / clippings, but it is something they are working on and should arrive soon. I'm really impressed by the AI notes that are generated automatically and the AI-powered reports, it's starting to be very useful to quickly jump to the most interesting segments of the tests.

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HQ Location:
Graz, Styria

Social

@userbrain

What is Userbrain?

Userbrain is a user testing platform designed to help companies of all sizes improve the usability and user experience of their websites and applications. By visiting the website at https://userbrain.net/, businesses can access a range of services including continuous user feedback from real people, which can be essential for identifying usability issues and understanding user behavior. Userbrain offers both moderated and unmoderated usability testing options, allowing clients to choose the level of interaction they need during the tests. With Userbrain, companies can quickly recruit test participants from a diverse pool, receive actionable insights through videos of users interacting with their product, and implement changes that make their digital platforms more user-friendly and effective.

Details

Year Founded
2018
Website
userbrain.net