Userbrain makes it super easy to immediately jump into getting user insights without going throught the whole rigmarole of meeting with the sales team, going through lengthy contract negiotiations, etc. Primarily, it's very easy to use and set up tests (especially unmoderated tests!) and there are resource libraries available. Userbrain has allowed me and my team to dig right into testing freuently and getting valuable insights.

Very fast to setup, great input from testers, easy to navigate interface.

We have been using it in the team for a long time. Since October 2023, we have been pushing the integration of user testing into our processes - so we use it almost weekly. I am most impressed by the following three things: 1. ease of use - the interface is particularly user friendly. The tests are very easy and intuitive to create. 2. quick results - most videos come within less than 24 hours! For the sake of accuracy: this applies to German-language tests. I have no experience with English-language tests. 3. the AI analyzing feature - this is the best feature introduced in summer 2023! It makes evaluation so much easier. We have become massively faster. The evaluations directly within the videos are also very helpful (e.g. for sharing with a timestamp). Customer support is also always very friendly, helpful and fast. Implementation: we use it as a stand-alone tool. However, we provide the evaluations directly in FigJam Boards. Integration: as it is a stand-alone tool, there was nothing to implement.