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Upwork Inc.

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3,316 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2015
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Upwork

3,209 reviews

Upwork helps you find the right talent to get work done your way: post jobs, buy fixed-rate projects, get consultations, or work with specialized recruiters for help filling key roles on your team. It’s built for projects of all sizes, budgets, and ambitions — so you’ll have the right hiring solution faster than you can say “work awakening” (and not just because it’s kind of a long word.)

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Lifted

107 reviews

Lifted, a subsidiary of Upwork Inc., is a comprehensive platform designed to assist enterprises in sourcing, contracting, managing, and paying global contingent talent efficiently and compliantly. Launched in August 2025, Lifted addresses the complexities of modern workforce management by offering a unified solution that integrates seamlessly into existing enterprise ecosystems. Key Features and Functionality: - Unified Talent Management: Lifted provides a contract- and country-agnostic platform that consolidates the management of various contingent workforce models, including independent contractors, agent of record (AOR), employer of record (EOR), staff augmentation, and statement of work (SOW) engagements. - Seamless Integration: The platform integrates effortlessly with existing contingent workforce programs by partnering with managed service providers (MSPs) and vendor management systems (VMS), ensuring a smooth transition and operation within current infrastructures. - Global Compliance and Payment Infrastructure: Lifted offers automated classification backed by experts and a robust payment system that supports every contingent workforce model, ensuring compliance across different jurisdictions and contract types. - Access to Extensive Talent Pool: Leveraging Upwork's marketplace, Lifted provides enterprises access to a vast pool of over 250,000 AI experts globally, enabling companies to find and engage top-tier talent across more than 10,000 skill areas. Primary Value and Solutions Provided: Lifted empowers enterprises to scale their contingent workforce efficiently without compromising on quality or compliance. By offering a comprehensive, tech-enabled platform, Lifted addresses the challenges of managing complex, compliance-driven workforce models. It eliminates the traditional trade-offs between flexibility and compliance, speed and scale, or digital ease and enterprise rigor. With Lifted, companies can navigate the complexities of modern workforce management, ensuring visibility, control, and compliance across borders, classifications, and procurement models.

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Upwork Inc. Reviews

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Profile Name
Star Rating
2500
614
115
37
50
Maaz M.
MM
Maaz M.
Website and Ecommerce specialist(amazon)
05/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Secure Payment & On-Hold System That Protects Projects

Their payment system and the onhold payment system because client cannot run away after project completion
Mert D.
MD
Mert D.
Attorney at Law
05/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Secure Contracts, Easy Setup, but High Fees

I use Upwork to find freelancers for my small projects and to work as a freelancer myself. I find it especially useful when looking for someone abroad because the contract is safe for both parties. I really like the contract system as it secures that my tasks will be completed while ensuring the fee is paid. The initial setup was very easy and clear, showing everything at the beginning like how to make a profile and how to post a job.
Leonard I.
LI
Leonard I.
05/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive Platform but Expensive to Stand Out

I like that Upwork consistently checks up on me, and the interface is really good for freelancers. It rewards the people who actually are able to stand out and have results. Upwork helps me find clients because it is a pretty intuitive and straightforward process. It provides me with secure client communication, so the messages and everything are very secure. Difficult applications or settings have always been a problem, but Upwork's intuitive platform gives me everything I need to apply to jobs, with all the information clearly laid out. The initial setup was super easy.

About

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HQ Location:
Palo Alto, California

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@Upwork

What is Upwork Inc.?

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work.

Details

Year Founded
2015
Ownership
NASDAQ: UPWK
Website
www.upwork.com