I really like how Adra by Trintech streamlines and automates our month-end close processes, including account reconciliations, transaction matching, and task management. The platform is user-friendly and has significantly improved our accuracy and visibility across the close cycle. It reduces manual work and helps our team stay organized and compliant. It saves a lot of time during the month-end close and makes the entire process much smoother. Its efficiency and reliability are commendable, and it has made our financial close faster, more efficient, and much easier to manage. The combination with our accounting/ERP system improves accuracy, visibility, and overall workflow efficiency. The initial setup was fairly straightforward, and the benefits in automation and consistency quickly became apparent.

Trintech has significantly improved our Balance Sheet Reconciliation process by providing a centralized platform for reconciliation preparation, review, and certification. The workflow and approval structure enhance control and accountability, while automated reconciliation matching reduces manual effort and improves efficiency.

Honestly, there wasn’t much to like. The sales team oversold what Adra could actually do, and once we moved into implementation, our team realized the platform couldn’t deliver key functionality we were told would be supported out of the box. During implementation, our partner spent a significant amount of time trying to build workarounds for gaps that ultimately proved unsolvable within the tool itself. Instead of working with us to resolve the shortfall, Trintech has effectively held our contract hostage rather than addressing the issue.