Frontier has transformed what was once a massive and complex reconciliation process into something simple and user-friendly. The user only sees the final outcome, while all the complexity is handled seamlessly by Frontier’s automation. The support provided by Dameon was exceptional—honestly unmatched. I don’t think anyone could deliver training better than he did. If I am a strong advocate for Frontier today, it is entirely because of him and the training that truly shaped my understanding of the system. The Trintech team also ensures that questions are addressed promptly, often before issues escalate, whether during implementation or after go-live. Their support is consistently quick and reliable. I was new to the workplace, and this system was also new to the organization, yet the ease of use and level of support throughout the project were truly incredible.

As user, Cadency is very user friendly and easy to navigate. As an administrator, I really like their Support Center, especially for creating and tracking cases. The support team is responsive, knowledgeable, professional, and easy to work with. I also appreciate that it leverages AI technology, and that I can go back and view comments even after a case is closed.

The support is truly awesome. We recently worked with Trintech on several enhancements, and their support was up to the mark and very swift throughout.