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ThriveDesk

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4.9 out of 5 stars
108 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2024

Profile Name

Star Rating

102
5
1
0
0

ThriveDesk Reviews

Review Filters
Profile Name
Star Rating
102
5
1
0
0
RM
Rebecca M.
COO
08/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Tool for Managing Investor and Portfolio Communications

|ThriveDesk
The shared inbox and the way it keeps conversations organized in one place. For our communication with founders, portfolio companies, and other business contacts, it is helpful to assign conversations, add private notes for internal discussions, and keep track of the full conversation history. The saved replies and automation features also help us handle common inquiries more consistently without manually repeating the same tasks.
HP
Hasan P.
Android Developer
08/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Customer Support Tool for Managing Customer Requests

|ThriveDesk
What I like best about ThriveDesk is how it keeps customer support organized in one place. The shared inbox makes it easier to manage questions and technical issues without losing track of conversations, while the live chat and automation features help us respond to customers more efficiently.
OM
Okan M.
CTO
08/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Keeps Client Technical Support Organized

|ThriveDesk
What I like best about ThriveDesk is how easy it is to keep client support organized without making the process feel complicated. For a software development team, the shared inbox is particularly useful because technical questions, project-related requests, and follow-ups can be kept in one place and assigned to the right person. I also find the private notes, ticket tagging, and automation helpful for keeping internal communication clear and making sure client requests don't get overlooked.

About

Contact

HQ Location:
Dhaka, BD

Social

@thrivedesk

What is ThriveDesk?

ThriveDesk is a customer support software designed for small to medium-sized businesses, focusing on delivering efficient and streamlined customer service experiences. The platform offers features such as a shared inbox, live chat, knowledge base, and community forums to facilitate seamless communication and support. ThriveDesk aims to enhance customer engagement and satisfaction by providing tools that help manage interactions across various channels. Its user-friendly interface and integrated functionalities make it suitable for teams looking to optimize their support operations.

Details

Year Founded
2024