The expertise of those chatting is what makes Needle unique compared to other services. Their advocates know the products and services they are chatting for backward and forward and bring a significant value to the company they are supporting.

Most helpful is the team oriented atmosphere. Everyone is willing to help. Allowing us to work during own time and schedule our own time slots.

When you hear from a customer, "I would have spent hours looking for that, and you found it in minutes, thank you so much!" or "Wonderful communication and fast response, I bought because of this chat service" you smile from ear to ear as you know our competitors are not providing that same service. You can set your own hours and make as much as you want to make. Occasional contests help to keep people on their A-game and make the chatting experience just a little more fun. Great group of advocates, too. We chat amongst ourselves as well, sharing best practices, helping others when we can, and cracking a few jokes here and there. The experience also helps me to personally keep up with the changes and trends in technology that not only can provide value to those I chat with, but also with my professional career.