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ThirdChannel

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4.3 out of 5 stars
26 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2012
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ThirdChannel

26 reviews

Field Team Manager PRO is the only retail tool that gives you crystal-clear, real-time visibility into all of your stores around the world—all at once.

Profile Name

Star Rating

19
4
1
1
1

ThirdChannel Reviews

Review Filters
Profile Name
Star Rating
19
4
1
1
1
Ben P.
BP
Ben P.
Software Development Manager at Oracle
06/10/2021
Validated Reviewer
Verified Current User
Review source: Organic

It's a great gig for passionate people to make a few extra dollars and get cool products

|ThirdChannel
I love being able to jump online and chat for an hour or two, when I want. While my community is more locked to a schedule, some busier communities have "freeskating" opportunities to take work when and if you want. I've been at it a LONG time and have customers who regularly come back looking for my insight. And, along the way I've made some money and earned a TON of products too.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
04/29/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Customer Service Experience!

|ThirdChannel
My experience with Needle comes through the CDW website. Having someone walk through the options available on that website is an excellent service. It isn't easy to wade through all that is available. However, with a Needle representative, it's easier to look at what's available and decide what will meet the need. What's more, sometimes the Needle representative can point out options that would fit the need better I would have located on my own. It's a great customer service experience.
Rebecca L.
RL
Rebecca L.
CEO at Syslark
04/27/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Awesome company to help match brand advocates with customers seeking answers

|ThirdChannel
Needle matches brand advocates in the field to be able to answer questions with customers seeking answers. You get passionate product users who get to help those seeking your products.

About

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HQ Location:
Boston, US

Social

@ThirdChannel3C

What is ThirdChannel?

ThirdChannel is a company that specializes in providing retail intelligence, analytics, and workforce solutions to enhance in-store performance. By leveraging a network of brand-aligned agents and advanced data analytics, ThirdChannel helps companies optimize their retail strategies, improve customer experiences, and increase sales. Their platform offers insights into store conditions, sales activities, and consumer interactions, enabling brands to make informed decisions and implement effective retail programs.

Details

Year Founded
2012