Lockbox has proven to be a highly convenient tool for our team, enabling us to transition from physical data collection to an online interface. This shift has not only improved our data integrity but also made data analysis more efficient. Our use case for Lockbox is quite specialized, and the team at Third Wave Analytics (TWA) developed a custom system tailored to our requirements that was straightforward to implement. We have consistently found the TWA team to be both effective and responsive when it comes to customer support. Lockbox is now an essential tool that we use daily across several departments. Thanks to the comprehensive documentation and support provided by TWA, we feel confident in using and updating the system.

I'm most excited for the customization capabilities of Lockbox LIMS. We're able to customize the system for specific assays and needs for the lab space. The ability to customize systems and workflows for our needs allows us to create systems that work best for our individual labs.

1. Runs on Salesforce.ccm which is a robust cloud platform with a high level of availability and security. 2. Workflows can usually be configured without requiring programming. 3. If needed it is possible to create custom objects, extensions, and integration to other systems. 4. User experience is very friendly. 5. Full audit trail and complies with 21 CFR Part 11. 6. Excellent professional services and support.