The Leading as a Director Course Success League helped me level up as a manager and customer success professional to fine-tune the skills I use every day. I immediately was able to put learnings into practice and better my decision-making. I frequently find myself referencing class materials and plan to continue to do so. The small group size helped us to learn from the material but also to bounce ideas off of one another, which multiplied our learning. When I had to miss a live session Kristen was great about scheduling a 1:1 meeting with me.

How personal the trainings were - instructor lead w/ great conversations between group.

I truly appreciated the thoughtful care and attention Kristen dedicated to tailoring the program to my team’s unique needs. The sessions struck an excellent balance between reinforcing familiar tactics we already knew and introducing fresh, practical strategies for us to implement.