I like the user-level logs. I can search for a user, see their registered iOS or Android devices and the status of every push, and usually figure out the problem in a few minutes. The clear error codes help me point customers to the exact fix, instead of going back and forth, and save our engineers from digging through backend logs. I also like having one API for both platforms: the app sends a push to a user ID, and SuprSend handles the APNs and FCM details. That keeps the generated code simple and consistent across apps, with less that can go wrong and one predictable place to support. It also means we don’t have to build and run our own push system. Being able to connect SuprSend’s devices and logs with our internal ticketing and deployment tools helps us find the root cause quickly. The initial setup was good, too.

I appreciate that SuprSend’s integrations are reliable and have very little downtime. I can track delivery and find all the logs in one place. I can quickly open a workspace and use the logs to find the cause of a problem, even at a critical time. I also like having support for multiple types of integrations on one platform.

The thing I like most about suprsend is how easy it is to navigate. It’s also simple to test notifications and quickly find errors when they aren’t working. On top of that, adding all the files required for Android and iOS configurations is straightforward.