SORT Connect

4 reviews

SORT Connect is a communication and request-management platform for businesses with frontline, deskless teams. Employees and customers submit requests, issues, and updates in one place - from a branded app or a form embedded on your website - and SORT's Right Person Routing sends each one straight to the correct team member by text and email, in real time. Every submission is kept on a searchable dashboard, so owners get visibility without chasing people and nothing gets lost in texts or group chats. Built by an operator for overwhelmed operators, SORT is priced as one flat subscription: $300/month with unlimited users, unlimited forms, no per-user fees, no setup charge, and one-on-one onboarding included. Used by hospitality and restaurant groups, retail, trades and field services (HVAC, plumbing, electrical, landscaping), industrial and logistics, facilities and care, and recreation and events.