SolarWinds Worldwide LLC

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2,561 reviews
  • 41 profiles
  • 49 categories
Average star rating
4.3
Serving customers since
1999

SolarWinds Worldwide LLC Solutions

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SolarWinds Observability

889 reviews

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

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SolarWinds Worldwide LLC Reviews

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15
Ariel R.
AR
Ariel R.
Network AdminstratorFinancial ServicesEnterprise (> 1000 emp.)
10/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Infrastructure Monitoring with Fast Issue Resolution

I use SolarWinds Observability to monitor all my infrastructure in networking, servers, and applications. I really like the audit security feature. It works well for me, and overall, this space is something I enjoy. The initial setup was so easy.
Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Lightweight, Intuitive Helpdesk with Great ROI for Small Teams

The product is lightweight and intuitive to help onboard newer staff who have never used an official Helpdesk software. It is also easy for end users to enter and manage their tickets. For a smaller company with entry level needs, the pricing works well and is worth it when it comes to ROI.
Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
10/25/2026
Validated Reviewer
Review source: Seller invite

Great out of the box with flexibility where you need it.

After more than six years of using SolarWinds, the biggest value for us has been having a single, consolidated view of our infrastructure health. We monitor servers, network devices, critical applications, and databases across multiple sites and environments, including support offices, a warehouse, and more than 160 retail stores. Adding most nodes is a breeze thanks to the variety of polling methods available, and it’s just as straightforward to place them on dashboards that make it easy to spot issues at a glance. Alerting is both flexible and reliable, which has helped us catch problems such as disk space constraints, interface outages, and performance degradation before users even notice. I also find the NetFlow analysis tool extremely useful for drilling into the data and pinpointing bandwidth hogs. On top of that, the reports are highly customizable, so you can pretty much build all the reports you’ll ever need. Installation, especially upgrading is easy and highly automated with a lot of work being applied to the upgrade tool recently This has made the process pretty much bullet proof. I can't remember the last time I had an upgrade issue!

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HQ Location:
Austin, TX

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What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI