Smarsh Capture turns unstructured communications into trusted, AI-ready intelligence — helping
regulated organizations capture, preserve, and unify data across every channel their people use, in native
format, with no lock-in. Using vendor-approved APIs, Capture ingests high-fidelity records from more than
100 communication channels, including Microsoft Teams, Slack, email, chat, voice, mobile, and
generative AI tools, preserving conversation threads, timestamps, and metadata to create a structured,
reliable data foundation.
Smarsh Capture helps organizations:
• Capture communications everywhere. Ingest and unify email, chat, voice, mobile, video, and
generative AI communications in their native formats, purpose-built to handle near-limitless data
volumes.
• Meet compliance requirements by design. Satisfy SEC Rule 17a-4 and FINRA Rules 4511 and
3110, and support MiFID II obligations, with defensible, tamper-evident retention and automated
policy enforcement aligned to Written Supervisory Procedures.
• Prepare data for AI with confidence. Preserve native metadata, participant relationships, and full
conversational context so AI systems can interpret intent and risk signals accurately, rather than
relying on isolated keywords.
• Stay open by design. Send captured data to any archive, AI, or compliance platform, with no lock-
in, and link employees to all their accounts and communications across systems with disparate
profiles and logins.
For financial firms, Capture provides an audit-ready source of truth for supervisory and investigative
workflows, giving regulators — including the SEC, FINRA, CFTC, and FCA — a traceable, immutable
record. Encrypted communications can be ingested for discovery via metadata, and ephemeral messages
are captured and retained before deletion per firm policy, ensuring strict recordkeeping compliance
regardless of how employees choose to communicate.
Data integrity is enforced throughout: AES-256 encryption at rest, TLS in transit, tamper-evident storage,
and automated integrity checks aligned with ISO 27001 to keep records secure and reliable. Smarsh
Capture is the capture solution trusted by 90% of the world's top financial firms.
Backed by more than 20 years of communications compliance expertise, Smarsh is recognized as a
Leader in the Gartner® Magic QuadrantTM for Digital Communications Governance and Archiving Solutions.
Customers also benefit from award-winning support, training, and professional and managed services that
help maximize adoption and long-term success.