Product Avatar Image

Siena Labs

Show rating breakdown
4.8 out of 5 stars
28 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2022
Profile Filters

All Products & Services

Product Avatar Image
Siena AI

28 reviews

Siena is the world's first empathic AI customer service platform for online brands.

Profile Name

Star Rating

26
1
1
0
0

Siena Labs Reviews

Review Filters
Profile Name
Star Rating
26
1
1
0
0
Samantha R.
SR
Samantha R.
Director of Retention Marketing
11/07/2023
Validated Reviewer
Review source: Organic

Siena handles over 60% of our customer service tickets!

|Siena AI
Siena has had a huge positive impact on our team workload. Within the first couple of weeks Siena was impacting 20-30% of our total customer service tickets, and by now is up around 60% We've recieved mulitple customer compliments for the speed and thoughtfulness of Siena's responses from customers directly.
DP
Daniel P.
10/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Siena X Andar

|Siena AI
It's easy to dowload a software and hope for the best but at least with Siena you have multiple agents assisting you along the way. Not only do they check up on you, they also bring forth meaninful change that isnt found in other companies. I hardly speak with most of my reps but with Siena, I have a dedicated team that is constantly working to make improvements. I am incredibly pleased with the progress and support along the way. The whole UI is incredibly straight forward and easy to use and I couldnt be happier.
AH
Ali H.
09/01/2023
Validated Reviewer
Review source: Organic

Very helpful App and very helpful team

|Siena AI
Siena's precise chat handling has significantly reduced our workload and made both us and our customers happy.

About

Contact

HQ Location:
New York

Social

What is Siena Labs?

Siena Labs Inc is a dynamic and innovative technology company that specializes in delivering cutting-edge solutions designed to enhance customer experiences and drive business growth. Their offerings include advanced customer interaction tools, data analytics, and tailored software solutions that are built to meet the specific needs of their clients. The focus of Siena Labs is on leveraging technology to streamline operations, increase efficiency, and provide actionable insights that businesses can use to make informed decisions. With their user-friendly platform accessible at https://siena.cx, Siena Labs Inc simplifies complex processes and enables companies to better connect with their customers and optimize their service delivery.

Details

Year Founded
2022
Website
siena.cx