Several months ago I worked with a developer briefly to update my website. He reccommeded Shogun and used the platform to create a more robust version of my site. Because I only contracted him for a short period of time, I've been updating the sections he created here and there when necessary. It's been going fine until I royally messed something up and completly deleted a very important "shogun section." I reached out in panic to support and they came through in a big way. Support went above and beyond to restore the section I accidentily deleted and gave me instructions on how to update and publish the sections in the future (teach a man to fish approch...). I am so incredibly grateful for the support team and for them going the extra mile to save a small business owner who is very unfamilar with code or building a website. I'm a fan for life!

Shogun is the only real option for scheduling homepage updates in BigCommerce, but it works well. The testing features have gotten better and better and they are constantly making improvements such as segmenting and personalization. We now use personalization logic to easily schedule multiple sales in advance which was not possible before. Customer Service is helpful and implementation was fairly easy.

I love how user-friendly Shogun is and how it allows us to create high-quality landing pages without needing technical skills. The flexibility of their drag-and-drop interface and their powerful A/B testing and SEO features are a huge plus for our marketing efforts.