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Shipup

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18 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2016
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Shipup Reviews

Review Filters
Profile Name
Star Rating
12
6
0
0
0
Biale Grace Fortunee A.
BA
Biale Grace Fortunee A.
Assistante commerciale et marketing/chargée de relation client chez PANAFRICA (Shoes)
05/18/2022
Validated Reviewer
Verified Current User
Review source: Organic

Panafrica experience

I like the fact that this tool helps us to allow our customers to have a clear follow-up on their delivery. The tool also allows us to collect important customer feedback for us
SL
Sydney L.
05/17/2022
Validated Reviewer
Verified Current User
Review source: Organic

Take your customer service up a notch

We love how ShipUp allows us to take our customer service up a notch. We can keep an eye on packages with delivery issues which has been especially helpful during COVID times when packages are delayed or lost. We also love how it gives us more detail about the package status and whereabouts than the tracking available directly through UPS or USPS.
AA
Audrey A.
05/17/2022
Validated Reviewer
Review source: Organic
Translated Using AI

Incroyable

The platform for clients, the templates are easy to customize as well as the wording. The support service is also very efficient for deployment and follow-up.

About

Contact

HQ Location:
Paris, Île-de-France

Social

@goshipup

What is Shipup?

Shipup is a platform designed to enhance the post-purchase customer experience for online retailers. It offers a suite of tools that track packages in real-time and communicate the delivery status proactively to customers through customizable notifications and branded tracking pages. This service aims to turn delivery into a marketing channel, enhancing customer satisfaction and loyalty by keeping buyers well-informed and engaged from the moment an order is placed until it is delivered. Shipup's features help reduce the number of customer support queries related to delivery and improve overall customer experience. Interested parties can learn more about Shipup's offerings at their website, [https://www.shipup.co/](https://www.shipup.co/).

Details

Year Founded
2016
Website
www.shipup.co