Shelf
141 reviews
- 1 profiles
- 4 categories
Average star rating
4.7
Serving customers since
Shelf Reviews
AA
Abbie A.
Knowledge Management SpecialistShelf Review from a Credit Union perspective
Shelf does a nice job of allowing specific permissions to users depending on the content they should see. Wiki Templates make creating new Shelf content easy and efficent. We recently have moved to using the phone system, Genesys and are loving the Shelf integrations that are available. Finally, the libraries, sub folders, tags and categories allow to have a strong taxonomy thats consistent accross the organization.
RW
Robert W.
Sr. Dir. - Contact Center Innovation Architect at Avtex Solutions, LLCEnterprise-wide Knowledge Management with ease-of-use
Shelf.io has a very modern interface that is very easy to use, but filled with features required across the entire organizations
AC
Verified User in Consumer Services
Shelf has a lot to offer, and they're willing to work on everything else.
Features I love about Shelf: the different kinds of gems (especially decision trees), how easy it is to sort when creating and searching, the Announcements feature, the Insights feature, User Groups/Org Units.
About
What is Shelf?
Shelf is a knowledge management platform designed to help organizations streamline their information sharing and improve team collaboration. It offers tools for content organization, search, and retrieval, enabling users to easily access and manage their knowledge resources. By integrating with various applications and providing a user-friendly interface, Shelf aims to enhance productivity and ensure that teams have the right information at their fingertips. For more information, visit their website at https://shelf.io.
Details
Website
shelf.io