Sequoia

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57 reviews
  • 4 profiles
  • 15 categories
Average star rating
3.9
Serving customers since
2001
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Sequoia Reviews

Review Filters
Profile Name
Star Rating
33
13
4
1
6
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/07/2026
Validated Reviewer
Review source: Seller invite

Customer-Centric Service, Needs Tech Refinement

I love the exceptional customer service from Sequoia One. The team working with me is proactive and extremely helpful, acting as an extension of our HR department, especially in employee support for benefits. The technology platform, though sometimes clunky, is being improved, but what stands out is how the support team is readily available to resolve technological hitches. I also find their compliance feature extremely helpful and easy to use. The setup process was fairly easy due to their supportive team, and overall, Sequoia One is a company that evolves and grows with HR and payroll needs.
Chad M.
CM
Chad M.
Mid-Market (51-1000 emp.)
10/06/2026
Validated Reviewer
Review source: Seller invite

Dedicated Support and Reliable HR Solutions

I really like having dedicated support with Sequoia One. They are extremely helpful every time I have questions, especially with complex HR issues. They're very accessible, guiding me through processes like handling medical leave requests. I appreciate the peace of mind in knowing I can reach out to someone knowledgeable anytime I need help. Also, I've been able to recommend Sequoia One confidently because of their excellent support.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Helpful Support and Easier Platform, but Limited Payroll Control

Dedicated team of support agents is super helpful. the new platform is much easier than it used to be.

About

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HQ Location:
San Mateo, US

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Total comp and benefits for your global workforce

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For over two decades, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience.

Details

Year Founded
2001
Website
www.sequoia.com