My favorite aspect of Sales hood is that it is a centralized location for all-things related to sales knowledge and training both in content and strategy. It serves as a virtual encyclopedia of what Veritiv sellers need to succeed.

I love the interaction, the activities, the camaraderie, and the personable training sessions. Jesse Rome and Terry Burkhardt really exemplify training and coaching. Jesse’s approach sparked a drive for us to dig deeper into our customer interactions, and the Catalyst component helped us understand where our team stands in its proficiencies and how to help them get to the next level. I appreciated how Jesse curated the training so we could coach our teams better and listen for things we might have missed before. The examples around connecting with customers, including “drop the rope,” helped us understand when to let go. I also found the whiteboard exercise useful for going into a meeting without expectations, learning more about our customers, and teaching that approach to our employees.

I like that the system is user friendly and efficient.