I have found several aspects of Sales Cookie to be incredibly beneficial. Their customer support is outstanding; Swati was a huge help when I first made a call, and having the ability to talk to a real person when making business decisions is invaluable. The setup process was smooth, even when transitioning from an antiquated approach; Sales Cookie's responsiveness and willingness to act as the subject matter expert were crucial in bringing our data to life. The software has transformed our commission workflows into a more real-time, proactive model, significantly reducing the need for monthly reconciliation and allowing our sales reps to interact more dynamically with their reports. This shift to a proactive approach has saved considerable time for both our accountants and sales reps. I appreciate the variety of plan options available and the ability for each sales rep to log in individually to view their data. We are just starting, but I am excited about leveraging these functionalities in future sales competitions. Additionally, the seamless integration with MS Dynamics GP through an automated CSV upload process is incredibly efficient, allowing us to process and present data effectively. Lastly, I am highly impressed with the pricing structure and support that influenced my decision to choose Sales Cookie over other vendors like Everstage, Microsoft, and ClickUp, reaffirming my confidence in them by rating them a solid 10 out of 10 in recommendation.

The team is very co operative and they are always up to the mark

Sales Cookie has a lot of metrics that are incredibly useful. The customization we have allows us to view sales in detail by month, period, quarter, and by plan. We also love that the system often fixes itself and there's a paper trail to follow to confirm when that happens. My favorite part of Sales Cookie is our customer service team. Swati and Dominic are the best duo to have on your team! They are meticulous, readily available, and they really pay attention to every detail. Very grateful to work with them!