Our compensation structure is far from simple, but with the right tech lead, the implementation process turned into a genuinely great experience. When questions come up, customer support is easy to reach and quick to help. And being able to run payouts and commissions through one streamlined platform makes it absolutely worth it.

Cost efficient, intuitive with consistent performance, and the flexibility of the software. Also, the team is highly responsive. Sales Cookie paid for itself in our first quarter. Our accounting team went from manually reconciling commission spreadsheets to simply pulling a finished report that ties out to revenue with clear audit trails. We now close the books faster and have accurate commission accruals instead of rough estimates that needed further work. We have complex rules including split deals, delayed payouts, true-ups, and we enforce plan enrollment through the platform. Trouble shooting and responding to reps is so much easier, we can now drill straight down to every transaction that contributed to a payout. The addition of the 24/7 AI Assistants throughout the platform for all users (admins, managers and reps) is also great cause questions can be answered by the AI, increasing efficiency. I’m in the app pretty much every day, and it’s definitely been an upgrade from Excel. After the initial learning curve, building and maintaining plans became very straightforward. I can update quotas, add new reps, change rates, and roll out new SPIFFs without needing support. Customer support has been strong as well. They respond quickly and have even built small enhancements based on our feedback.

The software's capabilities have made managing commissions much smoother and more seamless. Andres and the customer support team have always been quick to respond whenever we have a question or need assistance. They consistently go above and beyond, taking a proactive approach to help us progress and work efficiently. Compared to our previous vendors, they represent a significant improvement.