The customer list is notable. Coinbase, DoorDash, and Zscaler are demanding environments, and the security section. It’s built around owning an outcome (fewer pages, faster mitigation, accurate root causes) rather than just being a chatbot that queries your logs.

As a software developer, the most useful feature for me is production debugging and root-cause analysis. For example, it helps with identifying API failures, slow database queries, memory leaks, and Kubernetes pod crashes by analyzing logs and metrics.

What I like best about Resolve AI is its ability to quickly identify issues, provide accurate and relevant solutions, and automate repetitive support tasks. It helps improve team productivity, reduce resolution time, and deliver a better customer experience by enabling support teams to focus on complex issues that require human expertise.