Resolve AI

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65 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2024
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Resolve AI Reviews

Review Filters
Profile Name
Star Rating
37
26
2
0
0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
10/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlines Incident Investigations, but Root-Cause Results Aren’t Always Reliable

the ability to streamline the incident investigation and identify the root causes faster.
Galateya M.
GM
Galateya M.
Administrative AssistantComputer & Network SecuritySmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Resolve AI Streamlines Incident Response with Autonomous Investigation and Remediation

Resolve AI's biggest strength is its ability to autonomously investigate and remediate incidents, reducing manual effort for engineering teams. I particularly like how it combines AI-driven root cause analysis with operational automation, helping teams resolve issues faster, reduce alert fatigue, and improve overall reliability. It also integrates with existing engineering tools and workflows, making adoption easier without requiring major process changes.
Brandon R.
BR
Brandon R.
SDR ManagerSmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Faster Incident Response, but Limited to On-Call Production Teams

I like that Resolve.ai uses AI for incident alerts and handles a lot of the work, helping us find root causes more than 50% faster and reducing the need for engineers to get involved in each incident. It frees our engineers to focus on what they do best, and when we hire, we can focus more on sales hires to increase revenue instead of hiring engineers to handle production overload. It also saves us money, and I find its use of code and production context helpful for finding root causes and optimizing infrastructure costs. The setup was very easy.

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HQ Location:
San Francisco, California, United States

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What is Resolve AI?

Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.

Details

Year Founded
2024
Website
www.resolve.ai