ReputationStacker

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4.9 out of 5 stars
154 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2016
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ReputationStacker

154 reviews

ReputationStacker is a customer satisfaction software that automates the management of their online reviews and reputation.

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150
3
0
0
1

ReputationStacker Reviews

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Profile Name
Star Rating
150
3
0
0
1
BL
Brianna L.
Brand DirectorMid-Market (51-1000 emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

AI Responses That Sound Human—With Helpful Support

|ReputationStacker
After we set it up and started getting reviews and customer feedback, we used the AI to generate responses one response at a time. We tweaked the settings over the course of a few days and trained it on our human written review replies and then the AI started sounding really good. Now we have it set up to automatically respond to all positive reviews, and to draft the response for negative reviews so we can check what it wrote before we send it. We rarely have to edit it now, but I still like to be sure.
MR
Michael R.
FounderSmall-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Automation and Review Monitoring That Keeps Us on Top of Feedback

|ReputationStacker
The automation is the main reason we signed up, but I’ve ended up using the review monitoring side more than I expected. Before someone would notice a new review and forward it around or mention it later, which was not exactly a great system. Now it’s much easier to stay on top of things. I also like being able to see whether the same type of feedback is coming up more than once.
PS
Paul S.
Director of Marketing & MediaMid-Market (51-1000 emp.)
10/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding Review Collection and AI Insights Across Every Location

|ReputationStacker
It’s a review engine that practically runs itself. With ReputationStacker, collecting reviews for every single location is incredibly easy, and responding to those reviews is just as straightforward. The dashboard also makes it simple to see how each location is performing and to rank them against one another. I also like the AI reporting: it pulls together reviews and customer feedback and clearly shows what customers are saying, so you can spot issues and make improvements at the locations that need it most.

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HQ Location:
San Francisco, CA

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What is ReputationStacker?

ReputationStacker is a reputation management and customer experience platform that helps businesses generate more reviews, improve their online reputation, and turn customer feedback into actionable insights. It automates review requests by email and SMS, monitors reviews across 100+ sites, and helps businesses respond quickly with AI-powered review replies. Beyond review generation, ReputationStacker uses customer feedback, sentiment analysis, NPS, location-level reporting, and AI-powered insights to uncover recurring themes, identify operational issues, compare performance across locations, and highlight opportunities for improvement. Businesses can use these insights to improve customer experience, strengthen local visibility, and make better operational decisions. Designed to be easy to use for both single-location businesses and multi-location organizations, ReputationStacker combines review management, reputation monitoring, feedback analytics, and location intelligence in one platform.

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Year Founded
2016