Red Points

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71 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2011
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Red Points Reviews

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Star Rating
65
6
0
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Matheus L.
ML
Matheus L.
Analista de sistemasEnterprise (> 1000 emp.)
02/27/2026
Validated Reviewer
Review source: Organic

Reliable platform with excellent support

What we appreciate most about Red Points is the platform's user-friendliness. Having been clients since 2017, we've become quite comfortable navigating the tools and using the features. The automated reports that we receive via email are also incredibly useful in keeping track of any issues that arise. The enforcement team is proactive in suggesting improvements, like their recent advice on removing unutilized replicas from the portal. Red Points acts as an extension of our brand protection team. Their IP experts manage the full detection and enforcement cycle, we simply validate where needed, and they handle the rest.
CF
Claudia F.
Vice PresidentCosmeticsSmall-Business (50 or fewer emp.)
12/15/2025
Validated Reviewer
Review source: Organic

efficient brand protection with exceptional support

What I value most about Red Points is their fast response time and the consistency of the results they deliver. When issues come up, we know they will be addressed quickly, which makes a real difference in day-to-day operations. The customer support portal is intuitive and easy to use, especially for reporting and tracking smaller or more specific cases without friction. The support team has also been a strong point throughout our experience. Communication is clear and timely, and we always feel supported when questions or edge cases arise. Mary Spyridaki, in particular, has been extremely responsive and helpful, making sure we understand next steps and that nothing falls through the cracks.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
12/12/2025
Validated Reviewer
Review source: Organic

Unmatched Flexibility for Tracking Emerging Marketplaces

They actually keep an eye on all those weird new marketplaces that shows up out of nowhere, the ones you would never be able to check manually even if you tried. It’s pickup new picks up new Ecomm and social commerce platforms pretty fast as they start trending, and somehow handles all the different layouts plus APIS without breaking. Honestly , that flexibility has been huge because counterfeiters jump ship the second a platforms gets too serious.

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HQ Location:
New York, United States

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What is Red Points?

Red Points is a technology company focused on helping organizations protect their intellectual property, customers, and revenue in an increasingly complex digital environment. Since its founding in Barcelona, the company has built a global presence supporting more than 1,300 brands across industries, from consumer goods to pharmaceuticals, software, and entertainment. Red Points combines proprietary technology, operational expertise, and data-driven intelligence to help organizations detect and address online brand abuse across global digital channels. Its approach enables brands to move from reactive enforcement to structured, scalable brand protection programs aligned with business risk and growth. With headquarters in New York and teams across Europe, the Americas, and Asia, Red Points partners with enterprise organizations seeking a long-term, technology-led approach to online brand protection, backed by deep enforcement expertise and mature operational playbooks.

Details

Year Founded
2011