The most interesting thing is the level of accuracy with which the platform identifies even the most advanced fake offers of our hearing implants. It is not as simple as logos, it examines descriptions and images of products with flawless accuracy and the accuracy is important when the health of the patients is at stake.

We are incredibly grateful for the support and expertise this vendor has provided in helping our company monitor and enforce the takedown of unauthorized sellers across various e-commerce and auction platforms. Their efforts have significantly reduced the number of unauthorized listings of our products globally—something that has not only been noticed internally, but also by our Consultants in the field. Their work has instilled greater confidence in our Consultant community, reinforcing that we are actively protecting their businesses and preserving a unique sales channel for our products to be sold exclusively by them. What truly sets this vendor apart is their proactive approach. Whenever we encounter a challenge with a particular platform, they are often already aware of the issue and have a proposed solution ready—many times before we’re even made aware of the problem ourselves. This level of vigilance gives us invaluable peace of mind, knowing our brand is being actively monitored and protected. We deeply value this partnership and the measurable difference it has made to our business. Thanks to this vendor, we’re able to focus on other areas of growth, knowing that our brand protection is in expert hands.

How intuitive and easy it is to classify the types of infringements. Very visually-oriented and simple to use. I've worked with them for 9 years and they've removed tens of thousands of counterfeit listings and saved FOREO millions of dollars in lost revenue. They've also made our customers happier and my life easier. Additionally, they have an incredible team that is bright, responsive, innovative, and easy to work with.