Easy set up, quick alerting to multiple devices in 3 clicks.

Lake County, Indiana, has used the RAVE Alert system since it acquired RapidNotify. Under the old system, when an update needed to be made, Johnny would call our office to ask for his number to be updated, and Grandma would call to say she moved. We have nearly 500,000 citizens, and there's no way our office can handle that call volume, nor will people typically let us know that anyhow. I asked Rave to turn on the option for citizens to sign up on their own and manage their accounts. We have them sign up through Smart911 exclusively, and from there, they can create a profile, maintain their account and information, and best of all, Smart911 integrates Rave, so it's a one-stop-shop. For that reason, we don't allow registration through the Rave site, but you have that option as well. With the blessing of our Board of Commissioners, we have onboarded 6 of 19 municipalities so they can send alerts to their community. It saves them money because they were paying for a separate service. This makes it a greater value to the entire county. We hope to onboard those that haven't yet by the end of 2021. Their support is professional as well. Turnaround time and follow-up are typically more than acceptable. They are also not closed-minded when it comes to feedback and suggestions. They recently implemented a system-wide change that makes the system more user-friendly for the citizens. All in all, there's nothing negative I can say about Rave.

Relatively easy to use, great way to communicate.