Easy to use, valuable insights, intuitive navigation. Support teams are always happy to help and jump on requests quickly. Excellent follow through and follow up on requests.

I am impressed with Rater8's comprehensive approach to integrating major review platforms like Google, Healthgrades, WebMD, Vitals, and their own Rater8 Patient Verified Reviews. They provide clients with full control over which platforms to collect reviews from and the frequency, customizable for each location and provider. Their competitors fall short here. Since adopting Rater8, we've seen a remarkable increase in review volume and scores across all providers and locations, significantly boosting/highlighting our reputation and organic Google ranking. Additionally, Rater8 includes internal surveys, offering valuable feedback on our strengths and areas for improvement. The user-friendly dashboard simplifies navigating and responding to reviews efficiently from one central location, making it easy to manage. The implementation was quick and smooth and the customer service is outstanding. If I have a question, it's typically answered in less than 10 minutes. Rater8 also continues being invested in their clients after implementation. Quarterly strategy meetings are scheduled with action items for improvement. The reporting features are also great. I'm a huge fan of Rater8. I vetted many competitors before choosing Rater8. We are very pleased with our choice.

From the very beginning and now a year in we have had exceptional customor service from rater8. Using their product is very intuitive and when we have needed support the response has been quite prompt. Incredibly easy to implement. I do not login to the dashboard frequently but when I do I can easily navigate to what I need. I receive a weekly report by email updating us on our reviews which is very nice. Our online reviews have significantly increased since implementing rater8. We are very happy with the results.