We've been using Rater8 for a while now, and it’s honestly great to use for our practice. It provided insights on how our patients feel. The automated feedback makes it super easy to hear from patients without having to do anything manually, and it’s great seeing more positive Google reviews come in consistently. I really appreciate how simple the dashboard is—it’s clean, easy to navigate, and gives us real-time insights into how we’re doing. Plus, knowing it’s HIPAA-compliant gives us peace of mind with patient info. Overall, it’s been a smooth and really helpful tool for keeping track of our patient experience and boosting our online reputation.

The platform makes it easy for us collect patient feedback, helping us continuously improve our services. The automated surveys are simple and effective, and our patients respond well to the seamless experience. Plus, the Rater8 team, including Madison Steele, is incredibly accommodating and always ready to assist with any questions. Highly recommend for any medical practice looking to enhance patient engagement and online reputation!

Ease of use. Efforts of developers to continually improve product. MOST IMPORTANT, gets results!!