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RapidScale

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23 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2008
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RapidScale

23 reviews

RapidScale, a Cox Business company, is a global managed cloud services provider dedicated to simplifying IT for businesses of all sizes. By offering a comprehensive suite of private and public cloud solutions, RapidScale empowers organizations to enhance IT productivity, bolster security, and support remote workforces. Their services are designed to help businesses modernize legacy systems, launch scalable applications, and drive innovation through advanced technologies. Key Features and Functionality: - Infrastructure as a Service (IaaS: Provides scalable computing resources, allowing businesses to manage workloads efficiently without the need for on-premises hardware. - Desktop as a Service (DaaS: Enables secure access to virtual desktops from any location, facilitating remote work and enhancing operational flexibility. - Disaster Recovery as a Service (DRaaS: Offers robust disaster recovery solutions to ensure business continuity and data protection in the event of disruptions. - Managed Detection and Response (MDR: Through a partnership with Proficio, RapidScale delivers advanced threat protection with continuous monitoring and real-time threat detection. - Cloud Observability: Utilizing Datadog's platform, RapidScale provides comprehensive monitoring and analytics to optimize application performance and infrastructure health. - Public Cloud Solutions: As a Google Cloud partner, RapidScale offers services including AI/ML capabilities, advanced data analytics, and cost optimization strategies. Primary Value and Solutions for Users: RapidScale addresses the complexities of IT management by offering managed cloud services that reduce operational burdens and enhance security. Their solutions enable businesses to focus on core objectives by providing scalable, secure, and efficient IT infrastructure. By leveraging RapidScale's expertise, organizations can accelerate digital transformation, improve operational efficiency, and gain a competitive edge in their respective markets.

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RapidScale Reviews

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Star Rating
17
4
1
0
1
Rick E.
RE
Rick E.
Computer Specialist
05/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Responsive Support, Expertise in Email Security

I really appreciate RapidScale for their expertise and their ability to protect our systems from outside harmful sources like phishing and spam. They've been incredibly valuable in helping us maintain our emailing system and fight against these threats. I've found their support to be good, with knowledgeable and friendly techs who react quickly to any issues we're facing. They stick with a problem until it's solved, and even worked alongside Microsoft tech support to resolve a major issue within a decent amount of time. Every time I've contacted RapidScale, they've worked above and beyond to resolve issues and offer new capabilities. This level of support is impressive and makes me confident in recommending them with a score of 10.
LM
Lucia M.
05/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Solid Cybersecurity Support with Room for Improvement

I find RapidScale valuable for improving our company's cybersecurity posture against phishing attempts conducted via email, preventing costly cyber threats. I appreciate the platform's ability to hold emails based on content like suspicious subject lines or sender properties. The expertise in Mimecast and Microsoft administration has been particularly beneficial. I also enjoy the use of annotated screenshots in replies and appreciate that the tech team is typically upbeat in their responses.
Eric P.
EP
Eric P.
05/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Highly Responsive Support for Submitted Tickets

How responsive they are to submitted tickets.

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HQ Location:
Raleigh, NC

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@Rapid_Scale

Who is RapidScale?

Whether refreshing legacy IT systems or launching an app that will reach millions, RapidScale empowers your business with a complete set of private and public cloud solutions to simplify IT and unleash innovation. From Infrastructure as a Service to AI, RapidScale brings you the best portfolio of managed services in the industry, backed by a deep bench of certified experts holding over 400 accreditations. RapidScale has helped hundreds of customers migrate to AWS, Azure, and Google Cloud, while also helping over 2000 customers drive the complexity and administration out of IT. RapidScale makes technology your biggest competitive advantage. For more information, visit http://www.rapidscale.net.

Details

Year Founded
2008