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Raiseaticket

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5 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2018
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Raiseaticket Reviews

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Melvin A.
MA
Melvin A.
Soporte Técnico en Sistemas en Algar Tech
09/04/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Robust platform with excellent tools for analysis and reporting

The best thing about Raiseaticket is without a doubt its prices, which are per agent and are very accessible. Portal administration is very simple, as if you were managing an email. I also like being able to collect data through its reports section that is automatically updated upon receipt of a ticket.
GL
Guillermo L.
Ingeniero de soporte técnico en PAE Global
08/16/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Raiseaticket is a robust tool and also has excellent analysis functions

Raiseaticket is a solution developed on the centralization of customer services in a single portal, that is what I like the most. In this software I can create our own help portal for customers to enter and find compelling answers or to contact one of our customer support agents. I also like the amount of graphics that this program offers, in order to verify our productivity and help us strengthen our response times.

About

Contact

HQ Location:
Birkirkara, MT

Social

@raiseaticket

What is Raiseaticket?

Raiseaticket is a web-based helpdesk platform designed to streamline customer support and service management for organizations of any size. This platform offers a suite of tools that help businesses manage, organize, and resolve customer inquiries and issues efficiently. The intuitive interface allows for easy tracking of support tickets, ensuring that customer requests are addressed promptly and effectively. With options for customization, integration, and automation, Raiseaticket enhances communication between businesses and their customers, enabling better support experiences. To find out more, visit https://www.raiseaticket.com.

Details

Year Founded
2018