Product Avatar Image

Queue-it

Show rating breakdown
161 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2010

Profile Name

Star Rating

134
26
1
0
0

Queue-it Reviews

Review Filters
Profile Name
Star Rating
134
26
1
0
0
JP
John P.
01/30/2026
Validated Reviewer
Review source: AI Assisted Review

A Home Run for High-Traffic Product Drops

Queue-it transformed our high-demand launches by preventing site crashes and oversells, enabling us to deliver a fair and seamless experience for customers. The waiting room feature allowed us to control inventory, limit purchases per customer, and ensure real players—not resellers or bots—got access to our products. Their support and success teams were incredibly responsive and hands-on during our onboarding, making setup and execution smooth. Real-time messaging kept customers informed, and the ability to customize the waiting room for branding and cross-promotion was a big plus. The platform fostered better collaboration across our teams and directly contributed to the best sales day in our company’s history, with conversion rates and loyalty signups soaring.
Verified User in Events Services
UE
Verified User in Events Services
12/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Enterprise Tool That Keeps Our Sites Running Smoothly

It is a very reliable enterprise-oriented tool. We use it every day to maintain availability and monitor access to our websites. It's also our main ally during click days, when a lot of traffic flows to our sites.
JS
jschuknecht@overture.org S.
12/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Keep Your Website Up and Your Patrons Calm

Once you have it set up, it is very easy for us to replicate events so it's not starting from scratch every time. It's a great amount of control, as well as valuable real time data about wait times, number of queued people, and more. Customer service has also always been very helpful for us, and it integrates so well with our ticketing software (Tessitura). We use it for major onsales, so maybe about a 12-15 times a year, but it's worth it every time to keep our website up and running. The ability to update waiting messages in real time is also a key bonus. Plus, if you run into them at a conference or trade show, they have great swag (try to snag a WAIT hat!).

About

Contact

HQ Location:
Copenhagen, Denmark

Social

@queueit

What is Queue-it?

Queue-it is a service provider of virtual waiting room services designed to manage website traffic surges by controlling the flow of visitors during online events and sales. This solution helps businesses prevent website crashes and improve user experience by placing excess users in a queue system, thereby ensuring the website remains stable and operational for all visitors. Queue-it is particularly beneficial during high-demand situations such as ticket releases, product launches, and promotions.

Details

Year Founded
2010