Quality Unit

Show rating breakdown
1,693 reviews
  • 4 profiles
  • 16 categories
Average star rating
4.5
Serving customers since
2004

Profile Name

Star Rating

1251
370
54
6
12

Quality Unit Reviews

Review Filters
Profile Name
Star Rating
1251
370
54
6
12
Cole W.
CW
Cole W.
Digital LeadEnterprise (> 1000 emp.)
04/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use Customer Care Tool with a few Added Bells and Whistles

Ease of use of the plaform. Ability to segment data based and add tags as needed.
Stéphane U.
SU
Stéphane U.
Manager - Pôle Consulting SI Compta/Gestion & ProcessMid-Market (51-1000 emp.)
04/29/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Easy Integration, Powerful Features

I love the simplicity of setting up LiveAgent, its ergonomics, and the flexibility of the reports. The management of the knowledge base and the chatbot with FlowHunt are great because they allow us to open our knowledge base to our customers and colleagues, which eliminates many level 1 inquiries. FlowHunt enables this automation through chat by drawing from our knowledge base to guide customers in their self-resolution. Additionally, we chose LiveAgent for its best features and the possible integration of telephony, as well as the ability to open the knowledge base and the chatbot. The initial installation was very easy, set up in just 15 days.
Verified User in Warehousing
AW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
04/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Value, Great Customer Service.

Pricing - It's difficult to find a comparable package with a low cost like LiveAgent.

About

Contact

HQ Location:
Bratislava, Slovakia

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What is Quality Unit?

Quality Unit is a privately owned software development and technology company. Quality Unit specializes in software development of web based products and information systems designed for small to large sized companies.

Details

Year Founded
2004