Customer Support is very good. Software Developer are flexible to accommodate customised requests.

What I like most about QMSmart is how it centralizes aviation safety reporting in a single, easy-to-use system. It makes it straightforward to report incidents, follow up on corrective actions, and monitor trends over time. It also supports regulatory compliance and helps management make data-driven decisions, which ultimately strengthens our overall safety culture.

I appreciate Qmsmart for its ability to streamline and centralize the auditing process for both internal and external vendors or process owners. I like how the software makes it very clear by identifying the steps before the actual implementation of the audit module with its FlowDown feature. It helps in scheduling audits, carrying out the necessary follow-ups, sending notifications regarding audits, and handling the final execution and closure seamlessly. The setup was also very easy because we had people on-site to describe how it works, and an elaborated procedure was defined and demonstrated.