I use Qminder for all Hertz Uber rentals to process incoming customers for their Uber rental needs. It eliminates the need to keep a paper form for who is here and what their Uber needs are. What I like most is how easy it is for both employees and customers to use. I value the ability to set up the prompts and questions that best suit our needs. We have used just about all the features, and we use the data insights to share with our team where we excelled and what areas we can improve on. The initial setup was very easy.

Still easy to use and very few issues. I do use it less often now, and it still works for it's intended purpose.

I actually like that there are added customizations and questions that can be added for Sign-in. It allows us to truly get a better picture of who we will serve prior to picking up the phone.