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Prosper AI

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5 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2024

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Prosper AI Reviews

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4
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Verified User
G
Verified User
07/29/2026
Validated Reviewer
Review source: Organic

Game-Changer for Call Center Efficiency

I use Prosper AI's AI call agent for inbound scheduling, cancellations, and past due balance reminders. It's been a game changer for our office, helping us manage through labor shortages and making our call center significantly more efficient. It has resolved missed calls or those being sent to voicemail, ensuring consistency and reliability. Our call answer rate and scheduling weren't impacted even with an employee out on fMLA. We are scheduling more patients than ever since we are no longer missing calls. I really couldn't be happier with Prosper AI and their support team, which is one of the best I've worked with. They are on top of everything and make any changes we need immediately. Additionally, I appreciate that it integrates with our EHR.
Nathan W.
NW
Nathan W.
Chief Operations Officer
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Prosper AI Redefined our call center and cut costs 40%

Prosper AI integrates directly with ModMed and automates 50% of our inbound calls end-to-end. It handles real-time benefits verification, so patients show up informed about coverage and costs, and provides 24/7 coverage, including weekends. On top of that, it sounds genuinely human on the phone, and the team customized the tone, terminology, and routing logic to match how we operate.

About

Contact

HQ Location:
New York, US

Social

@ProsperAI_HQ

What is Prosper AI?

Prosper AI is the first AI platform that runs the full patient journey for outpatient groups and health systems. Where first-generation healthcare AI stops at scheduling, Prosper AI's voice agents also verify insurance benefits and process patient billing, handling calls with both patients and payors inside a single platform. Built generative-first rather than as a scripted phone tree, Prosper AI integrates directly with athenahealth, ModMed, Veradigm, ECW, and other leading EHRs. The platform is live across 50+ outpatient groups and 150,000+ providers.

Details

Year Founded
2024
Website
getprosper.ai