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PracticeTek

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114 reviews
  • 5 profiles
  • 6 categories
Average star rating
3.8
Serving customers since
2020

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Profile Name

Star Rating

55
35
11
2
11

PracticeTek Reviews

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Profile Name
Star Rating
55
35
11
2
11
LD
Leslie D.
08/31/2023
Validated Reviewer
Verified Current User
Review source: Organic

Incredible

We have been using Doctible for a while now, and the platform is amazing. This service allows us to communicate with our patients just as we would with cell phones. We all have access to the website on our desktops and can communicate with our patients in unison. We know that hardly anyone answers their phones anymore. So, with Doctible, we can chat about anything, from confirming appointments to sending pictures of X-rays and insurance cards. Moreover, we started with 73 reviews, and now we have 1064, thanks to their review-boosting service, unlike any other service we've encountered. People click and respond.
Paul M.
PM
Paul M.
08/24/2023
Validated Reviewer
Review source: Organic

Fantastic service!

Great at boosting reviews and facilitating conversations with new and existing patients!
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
08/16/2023
Validated Reviewer
Review source: Organic

Zero Stars: Broken Promises and Frustrating Experience with Clinicsource

**Zero Stars: Broken Promises and Frustrating Experience with Clinicsource** I cannot express how utterly disappointed I am with my experience using Clinicsource. Their claims of a user-friendly platform and a seamless communication portal for clients and therapists were nothing but false promises. First, let's talk about their so-called "user-friendly" platform. It required hours of training just to understand the basics. The user interface was convoluted and confusing, making it nearly impossible to navigate without extensive guidance. And speaking of guidance, the customer service was an absolute disaster. The representatives seemed to be as lost as I was, struggling to answer even the most basic questions about how the platform works. Whenever I had a question, they would simply defer to someone else who never bothered to call back or offer any assistance whatsoever. Despite completing the seemingly never-ending training, access to crucial parts of the platform remained locked away from me. For around six months, I pleaded and begged for access, sending countless requests and messages. Yet, no one at Clinicsource seemed to have a clue about how to resolve this issue or provide any meaningful support. What's even more infuriating is their relentless pursuit of payment. They continuously sent me emails, requesting money without any follow-through on their end to address my access problems. It's clear that their priorities are not in line with their customers' needs, but solely focused on their financial gain. Perhaps the most maddening part of this ordeal is their rigid commitment requirement. Despite realizing within just two weeks that Clinicsource was an absolute disaster for my business, they smugly threw a contract in my face and refused any release. This felt like a slap in the face, as they had no qualms about ignoring my desperate pleas for assistance. Nearly a year has passed, and I find myself with an empty promise of a platform that I've paid for but cannot use effectively. Clinicsource has proven to be a colossal waste of both time and money. Their broken promises, lack of assistance, and customer disregard are beyond infuriating. If you value your time, money, and sanity, I strongly advise steering clear of this company.

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What is PracticeTek?

PracticeTek is a healthcare technology company that provides software solutions designed to enhance the efficiency and effectiveness of medical practices. Through its comprehensive suite of tools, PracticeTek offers solutions in practice management, patient engagement, billing, and payment processing. The company aims to streamline administrative tasks, improve patient interactions, and optimize revenue cycles for healthcare providers. By leveraging technology, PracticeTek seeks to help medical practices operate more smoothly and focus on patient care.

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Year Founded
2020