If there are balances due they get a text to pay online and it automatically posts to their Dentrix ledger, Also, you can customize how you want your paperwork sent and once finished it goes in their chart so no need to scan in.

It’s all there. Patient communication, analytics, phone call tracking, recall management, forms, phone system, etc. we get so much out of it. So many useful features compared to other software systems we’ve used where maybe the analytics or patient messaging was good but everything else was bad. A couple of other things worth mentioning is how great their support is and how quick they are to add features if you request them- obviously not instant, but they are constantly updating their already great software to make things run more smoothly for users. We use it 24/7 during work hours and I even use the app at home which is so convenient. Can’t recommend it enough. Would give 11/10 if I could

I love the communication utilized through PbN. I can easily pick up the phone and see whose on the line as well as see how many outgoing/ingoing calls have been made, texts and responses and send payment requests. We've recently started utilizing the electronic consents and forms and it has been such a seamless transition from paper forms. I also like the newest addition of filtering text messages to unread ones! I also like that I can login from home and see the days schedule and message patients if needed. The campaigns for appointment confirmations are super easy to utilize and easy to edit!