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Plivo

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747 reviews
  • 2 profiles
  • 18 categories
Average star rating
4.5
Serving customers since
2011
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Plivo Reviews

Review Filters
Profile Name
Star Rating
558
148
19
4
18
Verified User in Consumer Services
AC
Verified User in Consumer Services
02/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service and Easy to Use

The customer service is by far the best quality of plivo/what makes them stand out. Specifically our 10DLC verification process was a MILLION times better than working with Twilio and we are forever grateful to Plivo for that. Other than that, the platform has been easy for our developers to use and straight forward. All of our use cases have been easily covered at a reasonable price.
Verified User in Financial Services
AF
Verified User in Financial Services
02/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Lightweight messaging service

It's simple and priced well. Good customer service. Additional services on to of the platform. Simple fast and easy integration and implementation.
Conrad F.
CF
Conrad F.
02/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great SMS service less expensive that competitors

Plivo offers essentially the same service at half the price as their competitors (at the time of my switch). Good logs and transparency for SMS and customer support has been reachable for me when diagnosing reasons for some SMS messages not going through. Good SDK for implementation (I use Python but am just using the REST API for my implementation, it's been great). I don't recall any downtime for the features I use in the six years that I have been a customer of Plivo which is pretty fantastic.

About

Contact

HQ Location:
Austin, TX

Social

@plivo

What is Plivo?

Plivo is a cloud-based communication platform that enables businesses to integrate voice and messaging capabilities into their applications. Offering a range of APIs, Plivo allows developers to easily build and scale communication solutions, including SMS, voice calls, and more. The platform is designed to enhance customer engagement and streamline communication processes, making it suitable for businesses of all sizes. With a focus on reliability and ease of use, Plivo aims to empower companies to connect with their customers effectively. For more information, visit their website at https://www.plivo.com/.

Details

Year Founded
2011
Website
www.plivo.com